CONTENTS

I. Introduction to Lynden Air Freight

Domestic Services
Priority Plus
Offshore Market Specialties
International Services
International Specialties
Lynden Expo Air
Canada Services

II Freight Services

Sky Trac
Tracing
Traffic Manager (TM)
Electronic Data Interchange (EDI)
Pickup Services
Management Report

III Shipping with Lynden Air Freight

Damage Avoidance
Packaging
Claims Information
Declared Value and Risk Insurance
Oversize Freight
Hazardous Materials
Service Conditions, Rules and Charges
Shipments Not Acceptable

(III Shipping with Lynden Air Freight continued)

Guarantee Policy/Refunds
C.O.D. Processing
Business Days/Holidays
The Lynden Airbill
Determining Chargeable Weight
Determine Density
How to Determine Density
The Lynden Invoice
How to Prepare a Canada Customs Invoice
The Lynden International Shipper's
Letter of Instruction (SLI)
Documentation and Banking
The Lynden Expo Air Airbill

IV Domestic Service

Between Points in the U.S. including Puerto Rico Airports Served Zip Codes Served

V Hawaii Service

VI Alaska Service

VII Canada Service

Between Canada and Points in the U.S. Including to Alaska and Hawaii

VIII Glossary of Lynden Shipping Terms